Privacy Policy
PRIVACY POLICY
1. Definition and nature of personal data
When using the Www.frenchdontsmell.com website (hereafter the "site"), we may ask you to provide us with personal data about you. When you choose to disclose your personal data as part of the use of the Site, you expressly give your consent for the collection and use thereof in accordance with the provisions of this Charter and the Legislation in force.
The term "personal data" means all data or information relating to a natural person identified or that can be identified, directly or indirectly, by reference to an identification number or to one or more elements ("Personal data"), including your name, Forenames, pseudonym, photograph, postal and e-mail addresses, telephone numbers, date of birth, data relating to your transactions on the site , details of your purchases and subscriptions, credit card numbers, as well as any other information you choose to share with us.
2. Purpose of this Charter
The purpose of this Charter is to inform you of the means we are implementing to collect your personal data, with the strictest respect for your rights.
We tell you in this regard that we conform, in the collection and management of your personal data, Act No. 78-17 of 6 January 1978 relating to information technology, files and freedoms, as currently amended by the Law of 6 August 2 004 N ° 2004-801 and EU regulation 2016/679 on data protection (' the Regulation '),
3. Identity of the data collection Manager
The company TGH VENTURES, S.A.S., registered with the Paris Trade and Companies Register under the number 822 728 952, having its registered office at 32 boulevard de Strasbourg, Chez ABC Liv, CS 30108, 75468 PARIS Cedex 10 Paris, France, is responsible for the collection of your Personal Data.
E-mail: contact@frenchdontsmell.com
4. Nature of personal data collected
Access to and use of the Site does not require the provision of personal data. However you may be asked to transmit your personal data as part of the navigation on the Site, the contact form or the order management.
The Personal Data collected are then recorded by TGH VENTURES in an automated file.
The mandatory Personal Data requested by TGH VENTURES are :
1. Surname, first name
2. Address (street + CP + City + country)
3. Cell phone number
4. Sex (gender)
5. Nationality
6. Connection data
7. Social Account ID (Facebook, Twitter, Instagram, Youtube)
8. Pseudonym
9. Date of birth
TGH VENTURES informs you that Personal Data may be collected automatically according to your actions on the Site.
You agree to provide up-to-date and valid personal identification data, as part of the information required on the Site, and ensure that no false statements are made and no erroneous information is provided.
5. Collection of personal data
Your personal data may be collected in the following cases:
-Order form,
-Contact form on the site,
-Promotional Pop-up on the site,
-Pop-up notification "Push".
Your personal data is collected to meet one or more of the following purposes:
(i) Manage your access to certain services accessible on the site and their use,
(ii) Carry out customer management transactions relating to contracts, orders, deliveries, invoices, loyalty programs, customer relationship monitoring,
(iii) Create a roster of registered members, users, customers and prospects,
(iv) Send newsletters, solicitations and promotional messages. In the event that you do not wish to do so, we give you the option of expressing your refusal on this subject when collecting your data;
(v) Develop trade statistics and the attendance of our services,
(vi) organise contests, lotteries and all promotional activities excluding online gambling and gambling subject to the accreditation of the Online Gaming Regulatory Authority,
(vii) Manage the management of people's opinions on products, services or content,
(viii) Manage unpaid and potential litigation with respect to the use of our products and services,
(ix) comply with our legal and regulatory obligations.
We inform you, when collecting your personal data, whether certain data must be required or if it is optional. We also tell you what the possible consequences of a failure to answer are.
6. Recipients of the collected data
The personal data that you fill out on the Site is for the following persons:
-The staff of our company,
- subcontractors and service providers of TGH VENTURES,
-External services responsible for fulfilling the social, accounting and tax obligations of the company.
May also be the recipients of your personal data public bodies, exclusively to meet our legal obligations, the judicial auxiliaries, the ministerial officers and the bodies responsible for carrying out the Recovery of receivables.
7. Transfer of personal data
Your personal data will not be transferred, leased or exchanged for the benefit of third parties.
8. Duration of retention of personal data
TGH VENTURES keeps your Personal Data for as long as is strictly necessary for the purposes of the collection.
In any event, the retention of your personal data is subject to the following maximum durations (indicative list):
(i) concerning data on the management of customers and prospects:
Your personal data will not be kept beyond the strictly necessary time to manage our business relationship with you.
With regard to possible prospecting operations for customers, their data may be kept for a period of three years after the end of the business relationship.
Personal data relating to a prospect, non-customer, may be retained for a period of three years from the date of collection or the last contact from the prospect.
At the end of this three-year period, we will be able to contact you again to find out if you wish to continue receiving commercial solicitations.
(ii) In respect of identification documents:
In case of exercise of your rights, the data relating to the identity documents may be kept within the period provided for in article 9 of the Code of Criminal Procedure, i.e. one year.
(iii) relating to bank card data:
The financial transactions relating to the payment of purchases and charges via the site are entrusted to a payment service provider who ensures its smooth running and security.
For the purposes of the services, this payment service provider may be required to be the recipient of your bank card numbers, which it collects and retains on our behalf and for our account.
We do not have access to that data.
To allow you to make regular purchases or to pay the related costs on the site, the data relating to your bank cards can be kept by our provider during the time of your registration on the site. To do this, you must check on the site the box expressly provided for this purpose.
(ii) Data relating to the video or CVV2 cipher, recorded on your credit card, are not stored.
If you refuse to allow personal data relating to your bank card numbers to be kept under the conditions specified above, we will not retain this data beyond the time required to achieve the Transaction.
In any event, the data relating to the latter may be retained, for a purpose of proof in case of possible dispute of the transaction, in intermediate archives, for the duration provided for in article L 133-24 of the monetary and financial Code , in this case 13 months after the debit date. This period can be extended to 15 months in order to take into account the possibility of using deferred debit cards.
(iv) concerning audience measurement statistics:
The information stored in the user's terminal or any other element used to identify users and allow their traceability or attendance will not be retained beyond 6 months.
In any event, we inform you that the evidence for proof of a right or contract, to be kept in respect of a legal obligation, will be maintained for the duration of the law in force.
9. Security
We inform you to take all appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data, in particular, to prevent them from being distorted, damaged or Unauthorized third parties have access to it. We will also use or can rely on secure payment systems that conform to the state of the art and the applicable regulations.
10. Country receiving personal data
TGH VENTURES ensures that the Personal Data is located in countries offering an adequate level of protection either because it complies with the provisions of EU Regulation 2016/679 or the amended "Informatique et Libertés" Law, or because it is recognized as adequate by the European Union.
In the event that the Personal Data are, due to TGH VENTURES or its subcontractors, in countries offering levels of protection that are not equivalent to the level of protection of Personal Data in the European Union, TGH VENTURES undertakes that the said transfer will be, where applicable, framed by the Data Protection Shield set up between the European Union and the United States ("Privacy Shield") or by the signature of standard contractual clauses established by the European Commission or by the implementation of internal company rules ("BCR") and/or that the subcontractor guarantees that the said framing measures have been taken.
11. Rights to your personal data
It is possible for you, on simple written request, to access your personal data, request their modification or correction, or demand that they no longer appear in the database of TGH VENTURES.
Under the right of access, you are authorised to query TGH VENTURES in order to obtain communication of the Personal Data concerning you in a form accessible in accordance with article 39 of the French Data Protection Act (Loi Informatique et Libertés).
You can also get confirmation that your personal data is or is no longer being processed. You can finally get the communication in the same form:
-the purposes of the treatment,
-Categories of personal data processed,
-Recipients to whom personal data are communicated,
-the duration of the retention of the said data or the criteria used to determine this duration.
The right of rectification gives you the right to demand from TGH VENTURES that the Personal Data concerning you be rectified, completed, updated or deleted when they are inaccurate, incomplete, equivocal or out of date.
The right of opposition gives you the right to object, free of charge and in a discretionary manner, to the use of your Personal Data by TGH VENTURES for any purpose whatsoever.
You may also request that the processing of your personal data be limited under the conditions of section 18 of the regulations. You can therefore ask that your personal data be kept only for the purpose of:
-Verify the accuracy of the personal data you are disputing,
-Serve you in the course of finding, exercising or defending your rights in court and this although the company no longer has the utility,
-Check whether the legitimate motives pursued by the controller are prevalent on yours in the event that you oppose the treatment based on the legitimate interest of the company,
-To satisfy your request to limit the use of your data-rather than a deletion-in the event that the processing of your data is illicit.
In the circumstances provided for in article 20 of the regulation, you have a right to the portability of your personal data, allowing you to recover from the company the personal data that you have provided to it, in a structured format, Commonly used and machine-readable, for the purpose of transmitting it to another controller.
In the cases provided for in Article 21 of the Regulation, you have the possibility to object, at any time, to the processing of your data, in particular for canvassing purposes, and to require, in the circumstances provided for in Article 20 of the Regulation, that you receive the Personal Data provided to TGH VENTURES, in a structured, commonly used and machine-readable format, for the purpose of transmitting them to another controller.
To exercise the aforementioned rights, all you need to do is send your request:
-by e-mail at the following address: contact@frenchdontsmell.com,
-by mail, to the postal address: 32 BD de Strasbourg, CS 30108, 75468 PARIS Cedex 10
TGH VENTURES undertakes to process requests to assert these rights within a maximum period of one (1) month from receipt, this period may be extended to two (2) months depending on the complexity and number of requests.
If TGH VENTURES does not comply with the request, it will inform the person, as soon as possible, and at the latest within one (1) month from receipt of the request, of the reasons for its inaction and of the possibility to lodge a complaint with a supervisory authority and to lodge a judicial appeal.
The exercise of these rights is free of charge. However, in the event of a manifestly unfounded or excessive request, TGH VENTURES reserves the possibility (i) to require the payment of a fee taking into account the administrative costs, or (ii) to refuse to act on these requests.
12. What remedies in case of violation of your data?
In the event of a violation of your Personal Data likely to create a risk for your rights and freedoms, TGH VENTURES will notify, under the conditions of article 33 of the Rules, the violation to the CNIL as soon as possible, and, if possible, 72 hours at the latest after becoming aware of it. TGH VENTURES will also inform the User, as soon as possible in accordance with the provisions of article 34 of the Rules.
Without prejudice to any other administrative or judicial remedies, if you consider that the processing of your personal data constitutes a violation of the provisions of the legislation in force, you have the possibility to lodge a claim To a competent supervisory authority such as the National Commission on Informatics and Freedoms (CNIL).
13. Amendments
We reserve the right, at our sole discretion, to modify this charter at any time in whole or in part. These amendments will come into force as of the publication of the new charter that we invite you, by e-mail to accept expressly.
14. Entry into force
This charter came into force on May 25, 2018
15. Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a particular website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves the file and sends it to the website server.
Two types of cookies can be distinguished, which do not have the same purposes: technical cookies and advertising cookies:
¬ Technical cookies are used throughout your browsing to facilitate and perform certain functions. For example, a technical cookie can be used to memorize the answers in a form or the user's preferences for the language or presentation of a website, when such options are available.
¬ Advertising cookies can be created not only by the website on which the user navigates, but also by other Internet sites that broadcast advertisements, advertisements, widgets or other items on the page displayed. These cookies can be used in particular to make targeted advertising, that is to say advertising determined by the user's browsing.
We use the following technical cookies:
Cookie Name |
Description |
Ab |
Cookie used as part of accessing the administrator. It only serves the proper functioning of the site. |
Cart_sig |
Cookie used to manage the order basket. It only serves the proper functioning of the site. |
Cart |
Cookie used to manage the order basket. It only serves the proper functioning of the site. |
Cart_ts |
Cookie used to manage the order basket. It only serves the proper functioning of the site. |
Smart-payment-buttons-experiment-DFO-clarity |
Cookie used to manage the means of payment. It only serves the proper functioning of the site. |
Popup |
Cookie used to display the popup to propose to subscribe to the newsletter. It only serves the proper functioning of the site. |
_ Shopify_sa_p |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ shopify_sa_t |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Shopify_fs |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Shopify_ts |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ shopify_s |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Shopify_y |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ s |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Y |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Landing_page |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Orig_referrer |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ secure_customer_id |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Shopify_y |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
Checkout_token |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
Secret |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
Storefront_digest |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Shopify_uniq |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Shopify_visit |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
_ Y |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
Tracked_start_checkout |
Cookie deposited by the third party Shopify. It only serves the proper functioning of the site. |
These are stored in your browser for a period that cannot exceed six months.
We do not use advertising cookies. However, if we were to use it in the future, we would inform you beforehand and you would have the option if necessary to disable these cookies.
We also use the following audience measurement Cookies:
Cookie Name |
Description |
Privacy Policy |
Google Analytics & Youtube |
A statistical tool for hearing analysis that generates a cookie to measure the number of visits to the site, the number of page views and visitor activity |
Https://policies.google.com/privacy?hl=fr-ca |
Facebook & Instagram Custom audiences |
Audience analysis tool Facebook Custom audiences to disseminate targeted advertisements to people who visit our websites. |
https://www.facebook.com/policy.php |
|
We use Twitter to allow visitors to our website to interact with and share content via the social media platform of Twitter. |
Https://twitter.com/en/privacy |
Roboturk (Address Validator) |
This platform collect information to send automated emails when customers use an address that we can not verify. |
Http://www.roboturk.co/privacy |
Affiliated |
Affiliate Software (commissions paid to ambassadors) |
Https://www.affiliatly.com/legal-privacy |
Zendesk |
Client management software (communication through Facebook, emails...) |
https://www.zendesk.fr/company/customers-partners/cookie-policy/ |
Mailchimp |
Customer Email management software |
https://mailchimp.com/legal/privacy/ |
Aimtell |
Data analysis of platform usage-POP UP NOTIFICATION |
Https://aimtell.com/privacy |
Smile.io |
Sponsorship System – Cookie to check point tracking |
Https://smile.io/terms-of-service |
Shoelace |
Facebook advertising Targeting System – Cookie for order tracking following paid advertising |
https://shoelace.com/privacy-terms-service/ |
Métrilo |
Customer Email management software |
Https://www.metrilo.com/privacy-policy |
Wheelio |
Wheel System for reduction Code – cookie for tracking the use of discount codes |
https://conversionpirate.com/privacy-policy/ |
We inform you that the use of cookies may be limited to the duration of your browsing on the site with automatic deletion when you leave the site and cannot, in any event, exceed a period of use of thirteen (13) months.
We remind you, for all intents and purposes, that you can oppose the deposit of cookies by configuring your browser. In fact, your browser can be configured to automatically accept cookies or refuse them. You also have the option to disable the storage of cookies, to be alerted when a cookie is issued and to see its contents and its validity period.
You can, at any time, object to the registration of cookies or delete them by reference to the user manuals of your browser. The most commonly used browser cookie instructions are available on the following links:
-Windows Internet Explorer ® Https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
-Mozilla Firefox: Https://support.mozilla.org/fr/kb/activer-desactiver-cookies
-Google Chrome: Https://support.google.com/chrome/answer/95647?hl=fr
-Apple Safari:Http://support.apple.com/kb/HT1677?viewlocale=fr_FR&locale=fr_FR
We remind you that the fact of uninstalling a cookie or opposing the installation of cookies on your devices, can change your browsing experience and prevent you from benefiting from certain services of the Site.
If you would like more information on cookie control tools, we invite you to visit the following link: www.cnil.fr/vos-droits/vos-traces/les-cookies.
Please note that TGH VENTURES will seek your explicit prior consent if it wishes to obtain the navigational information on your device from a third party company for the purpose of, among other things, associating it with the Personal Data you have provided us and offering you targeted advertising.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.